"IBM - GSUSA Digital Operating Model Transformation"
A 2019 IBM report, prepared for Girl Scouts of the USA (GSUSA) following a detailed analysis of its digital transformation efforts is among the key resources discussed in this podcast. In both their report and in sessions presented to GSUSA staff, IBM identifies critical challenges, outlines recommendations, and delivers a stark assessment of the organization’s culture and operational methods.
Below are links to the original podcast, which takes a deep dive into IBM’s findings after reviewing GSUSA’s Movement-wide Strategy. Each segment is approximately five minutes long.
Stay tuned for a follow-up podcast exploring the actions GSUSA took afterward—where they deviated from IBM’s recommendations—and the impact on the Girl Scouts movement.
Additional Resources (partial)
