Part 3 of the podcast discussion examines a Girl Scout volunteer’s critique of the organization’s governance.

   At the core of the issue is a disconnect between national leadership’s decisions and the needs of the volunteers who carry them out—exemplified by an expensive yet poorly designed volunteer toolkit.

   This disconnect underscores a broader lack of inclusion and transparency, fostering frustration and eroding trust. The discussion explores potential solutions, advocating for greater volunteer participation in decision-making, drawing parallels to past reform efforts, and emphasizing the need for accountability and two-way communication.